Why is my tier information not updated?

Q. Why is my tier information not updated?

Has your tier changed? 
If so, there may be a delay until it applies to your stats page.
It's more likely to be experienced during periods of frequent tier changes (early/end of the season) In most cases, this is a temporary issue, but please let us know your summoner name & server if the problem persists. 

Q. My win/loss is wrong.

Information such as current tier, LP and win/loss displayed on the summoner page is provided through the official API of League of Legends.

However, in the League of Legends official API, there may be a problem in which the win/loss of some accounts has the wrong figure.

In this case, if you let us know your summoner name and region through a 1:1 inquiry, we will try to find a direction for improvement.

Still need help? Contact Us Contact Us